Q: Can I Access Information About Your Test Station IP Addresses?

Upon request, we can provide you with a list of IP addresses that you're tested from. Customers often use this list to whitelist our IPs in their firewalls or ignoring website hits from our tests in their website stats. We know that customers don't want to have to frequently update their firewalls and stats configurations every time our network changes. For this reason, we have created a "Constant IP Group". This special group only includes IPs in our network that are permanent. New IP additions to this group are added in bulk and only after giving everyone in this group ample time to adjust their settings. Anyone who requests our IP list is automatically placed into this group. If you would like our IP list, please contact our <a href="https://www.alertbot.com/contacts.html">Helpdesk</a>. We will place you into the group and send you the list of IPs.

Q: Difference Between TCP Ping and HTTP Connection

The TCP Response Time is a measure of how long it takes a client (another computer or browser) to connect to your server by pinging your server. The HTTP Response Time is a measure of how long it takes to actually establish a connection to your server. Typically, these times are very similar for the same time span.

Q: Adding Form Data to Query String

The QueryString portion of the URL is a very special part of the URL because it is used for either passing variables to a standard webpage or for passing submission form data after a submission form with a method=”get” is submitted. If you are looking to monitor submission forms which use the method=”get” property (for info about the Method, see Related Article below), you need to attach all of your form data to the QueryString of the URL. The QueryString portion of the URL is everything that comes after the question mark “?” character in the URL. Here are instructions on how to add your form data to the QueryString <ol> <li>First create the form data. If you do not know how to create the form data, please see the Related Article below.</li> <li>Next, take the form data you created in the last step and append it to the file path with a question mark “?” as follows:</li> </ol> **Example File Path: ** <code>testfolder/default.aspx</code> **Example Form Data: ** <code>ProdID=053974&amp;CustName=John Doe</code> Example of appending them together: <code>testfolder/default.aspx?ProdID=053974&amp;CustName=John Doe</code> Related Links <ul> <li><a href="https://abkb.crisp.help/en-us/article/creating-form-data-for-post-data-or-querystring-ag4xzv/">Creating Form Data for Post Data or QueryString</a></li> <li><a href="https://abkb.crisp.help/en-us/article/method-field-9xku1e/">Method Field</a></li> </ul>

Question 1

Can I Access Information About Your Test Station IP Addresses?

Accepted Answer

Upon request, we can provide you with a list of IP addresses that you're tested from. Customers often use this list to whitelist our IPs in their firewalls or ignoring website hits from our tests in their website stats.

We know that customers don't want to have to frequently update their firewalls and stats configurations every time our network changes. For this reason, we have created a "Constant IP Group". This special group only includes IPs in our network that are permanent. New IP additions to this group are added in bulk and only after giving everyone in this group ample time to adjust their settings. Anyone who requests our IP list is automatically placed into this group.

If you would like our IP list, please contact our Helpdesk. We will place you into the group and send you the list of IPs.

Question 2

Difference Between TCP Ping and HTTP Connection

Accepted Answer

The TCP Response Time is a measure of how long it takes a client (another computer or browser) to connect to your server by pinging your server.

The HTTP Response Time is a measure of how long it takes to actually establish a connection to your server. Typically, these times are very similar for the same time span.

Question 3

List of Common Port Numbers

Accepted Answer

Here is a list of common Port numbers for your reference:

1 TCP MUX
5 RJE
7 Echo
9 Discard
11 Systat
13 Daytime
15 Netstat
17 QOTD
18 MSP
20 FTP Data
21 FTP Control
22 SSH
23 Telnet
25 SMTP
27 ETRN
29 MSG-ICP
31 MSG-Auth
33 DSP
37 Time
38 RAP
39 RLP
43 WhoIs
49 TACACS, Login Host Protocol
53 DNS
57 MTP
59 NFILE
63 WhoIs++
66 SQL*Net
68 bootdp/dhcp
69 TFTP
70 Gopher Services
79 Finger
80 HTTP
88 Kerberos, WWW
95 supdup
96 DIXIE
98 linuxconf
101 HOSTNAME
102 ISO, X.400, ITOT
105 cso
106 pappassd
109 POP2
110 POP3
111 Sun RPC Portmapper
113 identd/auth
115 SFTP
117 UUCP
119 NNTP
120 CFDP
123 NTP
124 SecureID
129 PWDGEN
133 statsrv
135 loc-srv/epmap
137 NetBIOS Name Service
138 NetBIOS DGM
139 NetBIOS Datagram Service
143 IMAP
144 NewS
150 NetBIOS Session Service
152 BFTP
153 SGMP
161 SNMP
175 VMNet
177 XDMCP
178 NextStep Window Server
179 BGP
180 SLmail admin
194 IRC
199 smux
210 Z39.50
218 MPP
220 IMAP3
259 ESRO
264 FW1_topo
311 Apple WebAdmin
350 MATIP type A
351 MATIP type B
363 RSVP tunnel
366 ODMR
387 AURP
389 LDAP
396 Novell Netware over IP
407 Timbuktu
434 Mobile IP
443 HTTPS
444 SNPP
445 SMB
458 QuickTime TV/Conferencing
468 Photuris
500 ISAKMP, pluto
512 biff, rexec
513 who, rlogin
514 syslog, rsh
515 line printer
517 talk
520 RIP
521 RIPng
522 ULS
531 IRC
543 KLog

Question 4

Pop-Up Windows

Accepted Answer

Many internet browsers have built in tools that prevent new windows from opening automatically (also referred to as pop-ups). While some web sites use this pop-up technique legitimately, others use it as a means to display unwanted content. InfoGenius and AlertBot only use pop-up windows to display requested content and will never deliver unwanted content via a pop-up window. To configure your internet browser to display pop-ups from AlertBot, follow the step by step procedure found below for your particular software package.

Internet Browser Toolbars

Many companies provide free internet Toolbars that install into the internet browser you are using and include a pop-up blocking utility. While there are many to choose from, the following instructions are for the most popular Toolbar programs.

Google Toolbar

The Google Toolbar includes a windows pop-up blocker utility. If you have the Google Toolbar installed, you will need to disable pop-up blocking for the AlertBot Manager. To disable pop-up blocking for the Google Toolbar, follow these steps:

Locate the Google Toolbar in the Internet Browser you are using.
Locate the "Blocked" button that is on the Google Toolbar. This button has a count of the blocked pop-ups along with the word blocked.
Click on this button to allow pop-ups with in the AlertBot Manager.

MSN Toolbar

The MSN Toolbar includes a windows pop-up blocker utility. If you have the MSN Toolbar installed, you

Question 5

Regional Internet Outages

Accepted Answer

Our monitoring systems have been designed with a high level of redundancy to safeguard against many types of failures, including regional Internet outages. These safeguards ensure you the following:

Monitoring is Not Interrupted - Since we run multiple Test Stations geographically located in many regions, if there is a general internet outage in any of these regions, our monitoring service will continue to monitor your servers from our Test Stations located in the other regions.
False Alert Protection - Because we always verify your web site or server errors from at least two different Test Stations geographically located in different regions, we are able to accurately identify regional Internet outages and avoid sending you false Alerts.

When your server is located inside the region that is experiencing the Internet outage, we do send you Alerts.

Keep in mind that during general Internet outages, Alerts we send you may not reach you if your mobile service provider is within the region affected by the general Internet outage.

Question 6

Adding Form Data to Query String

Accepted Answer

The QueryString portion of the URL is a very special part of the URL because it is used for either passing variables to a standard webpage or for passing submission form data after a submission form with a method=”get” is submitted.

If you are looking to monitor submission forms which use the method=”get” property (for info about the Method, see Related Article below), you need to attach all of your form data to the QueryString of the URL. The QueryString portion of the URL is everything that comes after the question mark “?” character in the URL.

Here are instructions on how to add your form data to the QueryString

First create the form data. If you do not know how to create the form data, please see the Related Article below.
Next, take the form data you created in the last step and append it to the file path with a question mark “?” as follows:

**Example File Path: ** testfolder/default.aspx

**Example Form Data: ** ProdID=053974&CustName=John Doe

Example of appending them together: testfolder/default.aspx?ProdID=053974&CustName=John Doe

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