Articles on: Problems & Errors

HTTP 404 Error When Following a Page Redirect

Question / Issue: Why am I getting a HTTP 404 error from my Monitor, but if I go to the page with my desktop browser, it works just fine?

Symptoms/Cause: There is a known bug that causes our Test Stations to misinterpret a particular type of page redirect as a HTTP 404 – Page Not Found error. This bug only affects web pages that force a Relative page redirect from the server-side. A Relative redirect is one that does not include the full directory path from the root directory to a file but only specifies the path relative to the redirecting page. In other works, "content.asp" is a relative URL while "/testdir/content.asp" is an absolute URL.

Answer / Solution: This known bug will be corrected in our next version of the Test Stations. For the time being you can work around this bug by updating your page redirect so that it uses an absolute path. In other words if the page your redirecting to is located here: http://www.yourdomain.com/testdir/content.asp You would redirect to "/testdir/content.asp" instead of redirecting to "content.asp"

Updated on: 10/10/2022

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