Articles on: Technical

My Host Provides Monitoring; Why Use AlertBot?

There are many reasons why you should use a third-party monitoring system, and not the one provided by your hosting company. The following outline describes them in detail:

Conflict of Interest - There is a conflict of interest with having your hosting company monitor your servers. Your hosting company wants you to believe that they provide you with excellent, uninterrupted service. This gives them a strong incentive not to disclose all failures to you. There is a good chance that your web site or server may be down frequently but you would never know because they may limit the alerts that are sent to you. AlertBot does not have this problem because we operate independently of your hosting company, and have no interest in making your hosting company look any better then they truly are.

Limited Monitoring of just Server Port - Hosting companies do not generally monitor your website's actual pages themselves. Since hosting companies have no control over your page's source code, they do not consider it to be their responsibility to make sure they are working. For they reason, most hosting companies just monitor whether the network card and the server port are accepting connections. AlertBot does extensive testing of all aspects of your website and server. We make sure that everything is working correctly, including the source code behind your pages.

Certain Local Failures Result in No Alert - There are certain local failures that will result in you not being alerted of the failure even though your website and server is not accessible by your customers. To prevent repeating this long list of issues, please see the related article below titled "Why use AlertBot over installing monitoring software." This article applies to your hosting company because they are essentially just installing and running monitoring software on their local network for you.


Related Links
Why Use AlertBot Over Installing Monitoring Software?

Updated on: 10/24/2022

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