• How to Update Credit Card Info for AlertBot

  To update your credit card information with us, please follow these steps: Login to the AlertBot Manager (see related link below) and go to Accounts in the main menu. Choose the Billing submenu item and confirm that you would like to login to the InfoGenius Billing System. Once in the InfoGenius Billing System, please go to the Billing Info in the menu and update your credit card information. Related Links AlertBot Manager (https://centralpass.alertbot.com/default.aSome readers

• How Do I Add My Billing Information?

  Once you've evaluated AlertBot and you are ready to commit to the service, it's very easy to activate your account. All you have to do is add your billing information to your account. By providing your billing information, you are authorizing us to continue your monitoring service. It also allows us to automatically charge your credit card for each invoice that you receive. If you do not add your billing information to your AlertBot account by the end of the trial period, your account will be clSome readers

• How Do I Close My Account

  You can close your AlertBot monitoring service account through the AlertBot Manager by going to the "Account" section. To cancel Pro Services or any additional services besides the website and server monitoring, contact you account manager. If you are unsure who your account manager is, contact helpdesk@alerbot.com. Related Links helpdesk@alerbot.comSome readers

• Why Can't I Access My Billing Information Right After I Add It?

  Once you add your billing information to your AlertBot account, you must wait for 24 hours to be able to access your billing account. This is just so that the system can fully add all of your services to your billing account. Your monitors will continue running during that time, so you do not need to worry about any kind of a service interruption. After the 24 hour period has passed, you will be able to fully access your billing account and make any necessary changes or see any activity that maySome readers

• Is There a Setup Fee?

  There are absolutely NO setup fees for AlertBot. You can setup an unlimited amount of Monitors without fear of any setup fees.Some readers

• Is There a Cancellation Fee?

  For most of AlertBot's services there are NO cancellation fees. Please contact us at sales@alertbot.com or your account manager for information about cancelling your services. Related Links Is There a Setup Fee?Few readers

• Billing Cycle Options

  AlertBot's standard Billing Cycle is monthly. The first day of your billing cycle is based on the day that you opened your account with us. If you would like to be billed on a different day, you can change it by emailing your request to our Billing department by clicking on the Billing Department below. If you would like to prepay, we do support 3, 6, or 12 month billing cycles. If you are interested in prepaying, contact your account manager or billing@alertbot.com (mailto:billing@aleFew readers

• AlertBot Free Trial Period

  When signing up for the AlertBot Service, you will receive a 14-day free trial period, giving you the opportunity to fully test all of the service's functionality. If you decide to continue to use AlertBot during your first 14 days, you can fill in your billing information at your discretion (You will still receive the first 14 days free). If you decide to cancel the service at any time, we will automatically prorate your billing so that you only pay for the time you used. There is no commitFew readers

• How Much Does AlertBot Cost?

  Pricing for monitors is dependent on two factors: The monitor type and the frequency of testing. Additional features that can be added to an account at an added cost include: additional test time, bandwidth, and transaction steps. Actual pricing information for our monitors can be found by visiting the Related Links. If further assistance is needed, please contact your Account Manager. If you’re unsure who your Account Manager is, please email us at sales@alertbot.com (mailto:saleFew readers

• Payment Options

  The primary forms of payment that we accept at no additional charge are Visa, MasterCard, American Express, and Discover cards. These payment methods are fully automated so once you put your credit card information on file the first time, we automatically charge your service fees to that same credit card once a month. To setup this form of payment, please see the Billing tab in the AlertBot Manager Accounts section. The secondary forms of payment that we accept are personal/business CheFew readers